Terms & Conditions

The following terms and conditions regulate the business relationship between You and Us. By using Our Website in any way, or by placing an order, You agree to be bound by them. Please read them before placing an order or using this Website.

If You do not agree with these terms, please do not use this Website and do not order Products on the Website.

We may change Our terms at any time, so please do not assume that the same terms will apply to future orders. You should always read Our terms & conditions before placing an order.

You can contact us by post at;

Cutsafe Clothing Ltd
Old Shoreham Road

Or by telephone on; 0333 200 4474 or +44 (0) 1273 741 643
Or by email at; info@cutsafe.co.uk


  1. In these conditions “Us”, “Our” and “We” refers to Cutsafe Clothing Ltd, Reg Company Number; 7803632, Reg Address; 105B High St, IP6 8DQ (“the Supplier”).
  2. “You” and “Your” as appropriate refer to You Our customer or user of Our Website.
  3. “Goods” refers to Products specified in Your order.
  4. “Products” refers to items for sale on Our Website.
  5. "Our Website" - means the entire computing hardware and software installation that is or supports Our Website.

Formation of Our Contract With You

These terms and conditions apply:

  1. So far as the context allows, to You as a visitor to Our Website; and
  2. In any event to You as a buyer or prospective buyer of Our Products.
  3. We shall confirm receipt of Your order by email. This email is merely confirmation that We have Your order and will begin processing it. It does not constitute formation of a contract between You and Us.
  4. We shall accept Your order by a further e-mail. That is when Our contract is made. Our message will also confirm details of Your purchase and tell You when We shall despatch Your order.
  5. We may change these terms from time to time. The terms that apply to You are those posted here on Our Website on the day You place Your order.
  6. We endeavour to ensure that only products which are in stock are advertised on the Website. However, if We do not have the products You order in stock, We will notify You when these items will be in stock and or We may offer You an alternative. If this happens You may:
    1. delay all or part of Your order until the out of stock items are in stock;
    2. cancel all or part of Your order;
    3. accept the alternative We offer;
  7. If in future, You buy products from Us under any arrangement which does not involve Your payment via Our Website, these terms still apply.
  8. If We owe You money on account of Your cancellation, We will credit Your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of cancellation of Your order.

Description and price of the Goods

  1. The description and price of the Goods You order will be as shown on Our Website at the time You place Your order.
  2. We make every effort to ensure that prices shown on Our Website are accurate at the time You place Your order. If an error is found, We will inform You as soon as possible and We shall not be required to sell the Goods at the price shown but shall be entitled to offer You the option of reconfirming Your order at the correct price or cancelling Your order. If You cancel, We will refund or recredit You for any sum that has been paid by You or debited from Your credit card for the Goods as reasonably practicable but in any event no later than 30 days from the date of cancellation of Your order.
  3. We take every care to ensure that the description and specification of Our products are correct at the time of posting. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Please note despite Our best efforts to accurately colour match illustrations there may be variations in colour due to image reproduction and the resolution of Your computer screen. Please use colours and pictures as a guide only.
  4. The price of the Goods shown on Our Website are exclusive of VAT and delivery charges, but inclusive of credit card handling charges. For orders made from the UK or the European Union (EU), VAT is charged at the current applicable rate. We regret We cannot currently accept orders from outside the EU.
  5. Prices are shown in UK Pounds sterling.


  1. Payment for the Goods and delivery charges can be made by any method shown on Our Website at the time You place Your order.
  2. Credit and debit card payments are processed in a secure environment via the SagePay Payment Gateway Service. Cutsafe Clothing Ltd do not retain customers card details.


  1. The Goods You order will be delivered by the method specified on Our Website to the address You give when You place Your order.
  2. Once Your order has been dispatched We are unable to change the delivery address. If You have made a mistake when placing Your order and wish to change the shipping address please contact Us as soon as possible.
  3. Every effort will be made to deliver the Goods as soon as possible after Your order has been accepted, and in any event within 30 days of Your order. However, we will not be liable for any loss or damage suffered by You through any reasonable or unavoidable delay in delivery.
  4. A valid signature will be required on collection or delivery of the Goods.
  5. You will become the owner of the Goods You ordered and responsible for risk or loss of or damage to them once they have been delivered to You.
  6. If We are unable to obtain a valid signature on delivery, You may incur further carriage charges.
  7. Delivery can only be made to U.K. Mainland only excluding Isle of man, Scottish Isles, Isle of Wight and Northern Ireland unless other arrangements are made by specific agreement.

Your right of cancellation

  1. If You are a citizen of the European Union, and You bought the Goods as a Consumer, You may cancel Your order at any time before We despatch Your order or before the expiry of 7 working days from the date You receive Your order, not including the day You received it.
  2. As required by the Distance Selling Regulations, details of Our after-sales service and guarantees, if any, are given on Our Website.
  3. If You cancel before We have sent Your order, We will refund to You the price of the Goods and the cost of delivery, if any.
  4. If You cancel after We have despatched Your order, We will refund the price of the Goods and the cost of delivery, if any.
  5. If You cancel Your order after We have despatched the Goods, You must return them to Us within 7 days in the same condition in which You received them complete and with the original packaging. We cannot refund Your money if the Goods have been used, worn, washed or damaged.
  6. You are responsible for the cost of returning them to Us at the address shown above unless in Our opinion the Goods are faulty or incorrectly supplied.
  7. All items that are exchanged will incur a new delivery charge at the then current rate, unless in Our opinion they are deemed faulty or incorrectly supplied, in which case no further delivery charges will arise.
  8. All returns should include the original invoice for the Goods (though You are advised to keep one copy of the invoice for Your own records) to enable Us to process the return as quickly as possible.
  9. If You fail to return the Goods, within 14 days, We are entitled to arrange for their collection. If We do We shall look to You to repay Us the cost of collection.
  10. We will refund Your money within 30 days.
  11. Refunds can only be made to the original credit/debit card used for the purchase.

6 Warranty

  1. Our most important task is to ensure Your absolute satisfaction. We will always strive to reach that target. However, We acknowledge that mistakes are occasionally made. This paragraph covers that possibility.
  2. If the Goods You received are faulty, damaged or defective please contact Us by any of the methods listed above quoting Your order number, Your name and address, details of the product and the defect and whether You require a refund or a replacement. You will then be advised on how to proceed with the return. You have 28 working days from the day after receipt of the faulty Goods to return them to Us.
  3. If the Goods You received are not what You originally ordered or the delivery is of an incorrect quantity, please contact Us by any of the methods listed above quoting Your order number, Your name and address, details of the Goods ordered / received and whether You require a refund or a replacement. You will then be advised on how to proceed with the return. You have 28 working days from the day after receipt of the items to return them to Us.
  4. For all returns You are strongly advised to obtain proof of postage and condition at point of posting. We cannot accept responsibility for parcels that have been lost or damaged in transit.
  5. All returns should include the original invoice for the Goods (though You are advised to keep one copy of the invoice for Your own records) to enable Us to process the return as quickly as possible.
  6. If You do not receive Goods ordered by You within 30 days of the date on which You ordered them, the We shall have no liability to You unless You notify the Us in writing at Our contact address of the problem within 40 days of the date on which You ordered the Goods.
  7. If You notify a problem to the Supplier under this clause 6 its only obligation will be, at Your option:
    1. to make good any shortage or non-delivery;
    2. to replace or repair any Goods that are damaged or defective; or
    3. to refund to You the amount paid by You for the Goods in question.

Data protection

  1. The Supplier will take all reasonable precautions to keep the details of Your order and payment secure, but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by You.
  2. Consent Use of this Website to place an order for Goods signifies that You have consented to the collection processing and use of personal information by Us for the purpose of administering and dealing with Your order or account, market research, processing Your payments, credit/debit reference checking and fraud detection.
  3. We will not sell, distribute or lease Your personal information to third parties unless We have Your permission or are required by law to do so. We may use Your personal information to send You promotional information about third parties which We think You may find interesting if You tell Us that You wish this to happen.
  4. Cookies are used on Our Website site as they are essential for the system to work however they do not track Your data.


  1. To the fullest extent permitted by law and save as provided above, neither Cutsafe Clothing Ltd nor any associated company shall be liable to You by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Cutsafe Clothing or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this Website, the supply of the products or their use or resale by You.
  2. The limitations of liability in these conditions shall apply equally for the benefit of Cutsafe Clothing Ltd and any other associated company of Cutsafe Clothing Ltd as if references to Cutsafe Clothing Ltd included references to each such associated company.
  3. While Cutsafe Clothing Ltd makes reasonable endeavours to ensure that the information on this Website is accurate, it does not provide any warranty as to its accuracy or completeness and will not be responsible for any errors or omissions or for the results arising from the use of such information.
  4. Cutsafe Clothing Ltd shall not be responsible nor liable for Your use of any other Websites which You may access through hyperlinks placed within this Website. These Websites are not controlled by Cutsafe Clothing Ltd and We are not responsible for their Content. Such links are offered as a service to users of this Website and their inclusion does not constitute an endorsement of or affiliation with any such site.
  5. Cutsafe Clothing Ltd will not be liable to You or be deemed to have been in breach of the contract in the case of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered if the delay or failure was the result of any cause beyond its reasonable control. Time for delivery of Goods shall not be of the essence of the contract.
  6. The extent of any liability of Cutsafe Clothing Ltd arising under the contract for the supply of Goods to You shall not exceed the price of the Goods, except as expressly provided in these Terms.
  7. Cutsafe Clothing Ltd is entitled to assign or transfer any of its rights or sub-contract any of its obligations under these terms and conditions to any third party. Except with the specific permission in writing of Cutsafe Clothing Ltd You may not assign or transfer any of Your rights or sub-contract any of Your obligations under these terms and conditions.
  8. No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of Your statutory rights that may not be legally excluded.
  9. Nothing in these Terms and Conditions shall exclude Our liability for personal injury or death caused by Our negligence or for any fraudulent misrepresentation.
  10. The contents of these Website pages (including any pictures, logos, photographs, designs, text written and other materials) are the copyright or registered trademark of Cutsafe Clothing Ltd, connected companies or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this Website in any form is prohibited.
  11. These Terms and Conditions and Your use of Our Website are governed by English law and You agree to submit to the non-exclusive jurisdiction of the English court. This does not affect Your non-excludable statutory rights. This Website and Our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst We are happy to consider requests for products and enquiries from outside the United Kingdom, We give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under Your local law are not offered to you.